Martial Arts Equipment, Weapons, Uniforms, Sparring Gear, and Swords by DHA Ninja Store
DHA NINJA STORE INC.
White Dragon
Navigation Menu



We accept American Express, Visa, MasterCard, and Discover

Certified 256 Bit SSL Secure Shopping
dhaninjastore.com Webutation
Martial Arts Superstore by DHA Ninja Store - Martial Arts: Supplies / Equipment / Weapons / Uniforms / Swords / Sparring Gear
Search
DHA NINJA STORE INC. DHA Ninja Store Home Page DHA Ninja Store Company Background, Mission & Goals Products by DHA Ninja Store DHA Ninja Store Terms and Conditions of Use DHA Ninja Store Privacy Policy Detailed Review DHA Ninja Store Frequently Asked Questions DHA Ninja Store Order Status Account Login Contact DHA Ninja Store
Sword
Special Offers! FedEx & UPS Shipping Services by DHA Ninja Store

FAQ
Frequently Asked Questions from Our Customers


FAQ - ONLINE STORE

Is it secure to order from this site?

Yes. Our shopping cart processes all the information by using the latest security technology: SSL 256-bit encryption. Please visit our Secure Shopping page for more information.

Do you keep my personal information?

Yes, your personal information is securely stored in our Ecommerce database with the same SSL 256-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop from us.

When will my credit card be charged?

Credit cards are charged at the time of the order, before the order is shipped out. You will receive notification by e-mail if the payment was approved.

I forgot my account password. How do I retrieve it?

If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order.

How do I find a product?

There are various ways of finding a product. You can use our search form located at the top right corner of our site and type a search term related to what you are looking for and all corresponding results will be displayed. You may also click on the Search link from our left navigational menu and perform an advanced search for products on our site. You can also browse our online store through categories by clicking on the left navigational menu to find what you are looking for.

If you are on our mobile site you can browse our online store through categories or use our search form by clicking on the Shop for Products or Search Products links from the navigational menu at the bottom.

How do I navigate through the site?

There are links and buttons on the site to get you where you want to go. Products are available from the left navigational menu and under the Products button link; you can also view informational web pages that we have set up so you can get some information on our company and our products. If you are on our mobile site you can browse our online store by using the navigational menu at the bottom.

How can I put in a shipping address that is different from the billing address?

You can't. We only ship to the billing address in order to minimize fraud liability.

How do I track my order?

Every package that we ship out includes insurance and a tracking number; you can track the order by logging in to the Order Status and reviewing your order from there. We suggest to Contact FedEx or UPS directly if you need further assistance in tracking your order after it has been shipped.

 

FAQ - COMPANY

Do you sell or trade any of my information?

Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy.

What is your return policy?

You will need to contact us within 7 days of receiving your order and we will gladly give you a refund, a store credit or an exchange in a rare circumstance that you received an incorrect product, a damaged product due to shipping or received a defective product due to defects in manufacturing.

DO NOT ship the item to our general mailing address and DO NOT throwaway the item; contact us within 7 days of receiving your order and we will give you detailed instructions on what to do.

Please visit our Terms page for more information about our terms and conditions.

How can I get information about your company?

Information about our company is available on the About Us page.

How do I contact you?

Our contact information is provided on our Contact page.

Do you have a physical store or is it only online?

Currently, we do not have a physical store for our customers, our store is only online and due to County laws, we are not allowed to accept customers at our place of business without having a proper storefront.

How can you sell something for so much lower than every other website?

We purchase our products directly from the manufacturers in order to avoid a middleman. In commerce, those who stand between the manufacturer and the retailer or consumer are known as middlemen. Those other websites most likely purchase their products from a middleman and end up paying a lot more for a product than it's worth. In order for a company to purchase products directly from a manufacturer, the company needs to be legalized and be able to provide proof of business to the manufacturing company they wish to purchase from. If you do not have a legal corporation established, then you cannot purchase directly from a manufacturer and would have to end up purchasing from a middleman instead. We hope this explanation helps you understand how we are able to provide our customers with quality products at affordable prices.

How can I apply for a wholesale account?

Wholesale accounts are available for martial arts schools and stores that order $300 or more in merchandise. Please visit our Wholesale page for detailed instructions on how to sign up for a wholesale account.

 

FAQ - SHIPPING

Is it okay to ship your products to my location?

USPS, UPS, FedEx, and all the major shipping carriers do not have any issue against shipping our weapons or other martial arts related products domestically within the United States; however, due to State laws in California and New Jersey we cannot ship some of our weapons to those States. All products that have a shipping restriction are marked. Please visit our Shipping page for more information regarding shipping.

What shipping carriers do you use?

We use FedEx and UPS to ship our products domestically within the United States. Please visit our Shipping page for more information.

Do you offer free shipping?

We do not offer free shipping, because there is no such thing as free shipping. Those other online stores that do offer free shipping end up being a scam and the customer ends up paying for shipping one way or another regardless if they are aware of it or not. Our shipping cost is additional and the price depends on the shipping service that you select and the shipping address that you enter during checkout. Please visit our Shipping page for any further information regarding our shipping services.

Do you ship your products or perform any business outside the United States?

We ship our products domestically within the United States. In order to minimize fraud liability, DHA Ninja Store does not do any business outside the United States, we only sell to individuals and companies that are located within the United States; both the billing and shipping address must be from the United States. Our system does not accept credit cards from outside the United States.

How long will it take to receive my order?

We ship orders Monday through Friday and they take an average of 1 to 3 business days to process. We do not ship on weekends or Holidays. You will receive an e-mail to notify you when your order has been shipped. Every package that we ship out includes insurance and a tracking number. You will be able to track your order at any time by using our easy Order Status online tool. Once your order has been shipped the delivery time will depend on the shipping service that you selected for your order. We suggest to Contact FedEx or UPS directly if you need further assistance in tracking your order after it has been shipped. Please visit our Shipping page for any further information regarding our shipping services.

Can I have my order shipped to a PO Box?

Unfortunately, we do not ship to PO Boxes. Please visit our Shipping page for any further information regarding our shipping services.

 

FAQ - PRODUCTS

Are the blades of the swords sharp?

Our Handmade Swords are hand forged and have an extremely sharp blade built for cutting of hard or soft targets. Our Machine-made Swords are not as sharp as the Handmade Swords, but the blades are not dull either.

What is the difference between a Handmade Sword and a Machine-made Sword?

  • Handmade Sword - A Handmade Sword is hand forged in order to produce an extremely sharp blade for cutting of hard or soft targets. The Handmade Sword is heavier than the Machine-made Sword and you are able to take it apart in order to perform customizations, maintenance, and adjustments. Due to all of these reasons the Handmade Sword is more expensive than the Machine-made Sword, but well worth your money.
  • Machine-made Sword - A Machine-made Sword is a low cost sword that performs well considering the price point. The blades are not as sharp as the Handmade Swords, but the blades are not dull either. The Machine-made Swords are mass produced in factories and even though they are good quality functioning swords, they are mostly made for display purposes. A Machine-made Sword is not made for cutting hard targets and it cannot be taken apart in order to perform customizations, maintenance, and adjustments.

 


Like 

Us on Facebook Follow Us on 

Twitter Subscribe To Us on YouTube Follow Us on Google+ Follow Us on LinkedIn Follow Us on Pinterest
Join Us on Our Social Networking Sites

| Martial Arts Supplies | Special Offers | All Items |
| Uniforms | Weapons | Sparring Gear | Training Equipment | Footwear |
| Home | About Us | Site Map | FAQ | Contact |


































My Shopping Cart Contents
Join our Mailing List!
Enter your email address:
Click to view this Product
White Camo Martial Arts Rank Belt
1 3/4" White Camouflage Martial Arts Rank Belt with 9 Rows o...

Price: $7.97 / Each
Add to cart Enlarge

Copyright © DHA Ninja Store. All Rights Reserved.
Powered by Fortune3